Privacy Policy

Introduction

Turalu ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video-first AI platform for building Salesforce applications.

Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, company name, and job title when you create an account.
• Session Data: Video and audio recordings from build sessions, chat transcripts, and the Salesforce configurations you create.
• Salesforce Connection: OAuth tokens and metadata about your Salesforce org (we never store your Salesforce password).
• Usage Data: Information about how you interact with our platform, including features used and session duration.

How We Use Your Information

We use the information we collect to:

• Provide and improve our Salesforce app building services
• Process and complete your build sessions
• Send you technical notices and support messages
• Respond to your comments and questions
• Improve our AI models to better serve you (with your consent)

Data Security

We take the security of your data seriously and implement industry-standard measures to protect it:

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. Session recordings are retained for 90 days by default, after which they are automatically deleted. You can request deletion of your data at any time by contacting us.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• • Access and receive a copy of your data
• • Correct inaccurate personal information
• • Request deletion of your data
• • Object to or restrict processing of your data
• • Data portability
• • Withdraw consent at any time

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@turalu.com.